TERMS & CONDITIONS.

DEFINITIONS

In these conditions; “Owner” is Roma Event Hire. “Hirer” refers to the person, firm or corporation hiring equipment from the Owner. “Equipment” means all the equipment and accessories.

 

HIRE PERIODS

Hire rates are based on a 1-3 day period and do not include delivery charges. Extended hire periods can be arranged in the original booking of the Hirer and will depend on the availability of Equipment. Roma Event Hire will provide a quote for an extended hire period on the request of the Hirer.

 

DEPOSITS, PAYMENTS & OTHER FEES

  • A non-refundable deposit of 25% of the total hire/service cost is required to be paid to Roma Event Hire to confirm the Hirer’s booking. Deposit paid will come off the total bill payable. Deposits are required for all orders, with the exception of:

    • Orders placed less than 21 days from delivery require full payment to secure the booking.

  • The total invoice must be paid 14 days before delivery or pickup of any Equipment. If the Hirer does not comply with this, Equipment will not be released and the deposit is non-refundable.

  • If the Hirer requests to have item/s removed from the invoice after the deposit is paid the 20% deposit is non-refundable nor transferable.

  • By payment of the deposit it is deemed that this agreement has been read, understood and agreed to.

  • A refundable bond determined by Roma Event Hire is required for all hires and is based on the overall booking. This will be refunded upon inspection of hire items.

  • Roma Event Hire has the absolute right to refuse a booking and/or refund and payment made at their discretion.

CANCELLATION

  • Booking deposits paid are non-refundable to cancellation, change-of-mind or change of date. No refund applies to deposit amounts.

  • Any refunds will incur an administration fee of $95.00; your refund amount will be less this amount if a refund is eligible.

  • Cancellations made more than 30 days from delivery will receive a refund of any funds remitted, excluding the booking deposit.

  • Cancellations made less than 30 days from delivery will receive a refund of delivery and collection fees only. The remainder of the bill must be paid in full as the cost of Equipment is considered cost of lost opportunity to Roma Event Hire.

  • No refund applies for Equipment cancelled on delivery.

 

QUOTATIONS

All quotes provided expire within 14 calendar days. Roma Event Hire reserves the right to adjust the prices in any quotation once the expiry period has been reached. Equipment is hired on a ‘first come, first served’ basis and a quotation does not guarantee the availability of any/all items. Prices quoted are for pick up only.

 

LIABILITY, INDEMNITY & ITEM CLEANLINESS

NOTE: All items are used and therefore reasonable signs of wear and tear will show as they are continual hire items.

 

  • The Hirer assumes all responsibility for the Equipment from the time of delivery until collection by Roma Event Hire and is liable for all Equipment damaged or lost during this period. Insurance is not covered by Roma Event Hire once the Equipment has been delivered. The Hirer shall maintain at its expense liability, property and casualty insurance coverage in amount necessary to fully protect Roma Event Hire Equipment against all claims, loss or damage of whatever nature or type.

  • Any Equipment used outside is done so entirely at the risk of the Hirer. In no case should the Equipment be used or left outside overnight; in the rain; in windy conditions or exposed to mildew. In no case should the equipment be used or left outside in the rain or overnight. All items must be stored inside when not in use, and left in secure dry storage.

  • All Equipment must be returned cleaned, wax free, stain free & packaged in their original packaging. If Equipment is not cleaned, the Hirer shall pay Roma Event Hire cleaning costs at a rate of $50.00 per hour.

  • If an item is returned damaged, The Hirer authorises Roma Event Hire to deduct any amounts required to cover the cost or repairs or replacement. If the amount is greater than the bond held, you will be sent an invoice for the cost of repairs and payment is required within seven days.

  • The Hirer agrees that all charges for hire loss, hire extension, damage and repair will be paid and that all collection fees, legal fees or any expenses involved in the collection of these charges will be paid by the Hirer.

 

DELIVERY, SET-UP AND PICKUP

  • There must be a site contact available at all times during the delivery and collection days to sign for both the delivery and collection. The Hirer must provide Roma Event Hire with the name/s of this person/s and contact details. Help may be required to lift furniture on arrival.

  • The Hirer must provide clear delivery and pick up instructions at least 7 days prior to the event date. These instructions include date, time, location, onsite contact details and any further information which is needed for the delivery and collection.

  • If Roma Event Hire is delivering or collecting Equipment, the Hirer is responsible for allowing sufficient time and access to the venue.

  • When Equipment is received, it is the responsibility of the Hirer to check the itemised receipt to confirm all Equipment has been delivered. If item/s are missing / unsatisfactory / not in working condition from the order and are shown on the receipt, it is the responsibility of the Hirer to inform Roma Event Hire delivery team or office staff immediately.

 

EQUIPMENT HIRE AGREEMENT

To confirm your booking/order with Roma Event Hire, please read the Terms and Conditions provided by Roma Event Hire carefully as they apply to all sales and services provided by Roma Event Hire. They specify the rights and obligations between both parties.